Property Management Services

Maintenance and Repair Services

At Slate Realty LLC, we understand the importance of prompt and efficient maintenance and repair services to ensure the comfort and well-being of our tenants and shareholders. We are committed to providing a hassle-free experience when it comes to addressing repair needs within our managed properties.

Whether it’s a minor issue or a more significant repair, our dedicated team is here to assist you.

Reporting Repair Requests

As a tenant or shareholder, we encourage you to promptly report any maintenance or repair needs to our management company. We have established a streamlined process to ensure that your concerns are addressed in a timely manner. To report a repair request, you have several convenient options:

1. Online Portal: Our user-friendly online portal allows you to submit repair requests directly. Simply log in to your tenant or shareholder account, navigate to the maintenance section, and provide detailed information about the repair needed. You can also attach any relevant photos to help us better understand the issue.

2. Phone: If you prefer to speak with a representative directly, you can contact our dedicated maintenance hotline during business hours. Our friendly team will assist you in documenting the repair request and gathering any necessary details to ensure a swift resolution.

Repair Responsibility and Coverage

While we strive to address all repair needs promptly, it is important to note that certain repairs may not be covered by the landlord if they are a result of negligence by the tenant or someone residing or visiting the property. Examples of such repairs may include intentional damage, improper usage of appliances, or failure to adhere to maintenance guidelines.

However, we encourage you to report any maintenance issue regardless of its cause, as our team will assess the situation and determine the appropriate course of action. If a repair request falls outside of the landlord’s responsibility, we can provide guidance on how to handle the situation and connect you with trusted service providers who can assist you at competitive rates.

Our Commitment to Your Satisfaction

At Slate Realty LLC, we prioritize your satisfaction and well-being. Our dedicated maintenance team works diligently to address repair requests promptly and efficiently. We understand that a well-maintained property contributes to a comfortable living environment and the overall quality of life for our tenants and shareholders.

By promptly reporting repair needs and ensuring proper maintenance, we can collectively contribute to the longevity and value of the property. We appreciate your cooperation in promptly reporting any repair needs and working with us to resolve them in a timely manner.

For any questions or concerns regarding maintenance and repair services, please feel free to reach out to our management company. We are here to assist you and ensure that your living experience remains enjoyable and hassle-free.